Thank you for contacting Medica. Please fill out the information below along with
your question or comment. Our standard response time is one business day.
In order for us to release information via email or during telephone calls to Customer
Service, Medica has standards to follow for verification of the requestor. We also
need to correctly identify you so we can provide you with information specific to
your particular plan and log our interaction accordingly. If you do not provide
valid data with your question or comment, you will receive an email requesting the
information before we can respond. Once we receive the required information, we
will respond to your request. Our standard response time is one business day. If
you need immediate assistance, please call the Medica Customer Service number located
on the back of your ID card. A list of phone numbers can also be found on our website.
Medica is a Qualified Health Plan issuer in the MNsure Health Insurance Marketplace,
in the North Dakota Health Insurance Marketplace, and in the Wisconsin Health Insurance Marketplace.
Medica is a registered service mark of Medica Health Plans. ©2003–2014 Medica.